Help & Knowledge Center
Frequently Asked Questions
Find instant answers to common queries about PCD franchise agreements, contract manufacturing terms, product quality, and export procedures.
Head Office Location
SCO 309, Green Lotus Avenue Near Singpura Chowk Zirakpur Mohali Punjab 140603
What documents are mandatory to start a PCD Pharma Franchise?
To start a franchise with Codensia, you require a valid Drug License Number (DL) and a registered GST Number. In case you do not have a drug license currently, you can also operate through a third-party billing arrangement with an existing licensed stockist in your region.
Do you provide 100% district-level monopoly rights?
Yes, we strictly provide territorial exclusivity agreements. Once a particular district or territory is assigned to you, Codensia will not supply products to any other distributor or competitor in that defined jurisdiction.
What promotional inputs are provided free with orders?
We provide a comprehensive promotional kit including glossy visual aids, doctor reminder cards (LBLs), catch covers, MR working bags, visiting cards, order books, and physician sample kits at zero additional cost.
What are the Minimum Order Quantities (MOQs) for Third Party Manufacturing?
Our typical minimum batch sizes are: 50,000 to 1,00,000 tablets, 30,000 to 50,000 capsules, and 2,000 to 3,000 bottles for liquid or dry syrups. For initial trial batches and fresh brand startups, flexible MOQs can be discussed with our technical manufacturing team.
What is the standard delivery timeline for third party batches?
For your first order with customized packaging design and carton printing, it takes approximately 30 to 40 working days. Subsequent repeated orders are dispatched within 20 to 25 days from final formulation confirmation.
What international accreditations does your manufacturing facility hold?
Our manufacturing facility is WHO-GMP certified and strictly adheres to revised Schedule M norms, ISO 9001:2015 guidelines, and relevant GLP (Good Laboratory Practice) standards with dedicated microbiology and testing suites.
Do you support CTD / ACTD dossiers for overseas health ministry registrations?
Yes, our regulatory team prepares and provides complete CTD (Common Technical Document) and ACTD dossiers (Modules 1 to 5), along with Certificate of Pharmaceutical Product (COPP), Free Sale Certificates (FSC), and real-time Zone IVb stability reports.
How soon are orders dispatched after placement?
Ready inventory items are dispatched within 24 working hours of payment clearance. Tracking credentials and transport LR copies are shared immediately via email and WhatsApp.
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